Why Can’t I See My Logo in the Online Preview?

When personalizing a product on our website, the online preview will not display uploaded logos. This is normal and does not mean your logo failed to upload.

Why the Logo Doesn’t Appear

Most of our customizable products are partially pre-printed.
Because of this, the preview tool is designed only to show the text layout, not the logo or the pre-printed background.

Your logo is still attached to your order and will be added correctly during production.

Need to See Your Logo Before Printing?

If you want visual confirmation of your logo placement, you can request a digital proof.

How to request a proof:

• Enter your request in the “Additional Instructions” box during checkout.

100% Satisfaction Guarantee

If anything with the printed logo is incorrect once you receive your order, you're protected by our 100% satisfaction guarantee.
When appropriate, we are happy to reprint or refund.

Fortunately, issues with logo placement or print quality are very rare.