Checking your file resolution

Written by: Nathalie Everaert

To ensure your artwork prints cleanly and without pixelation, please check your file’s resolution before uploading.


Required Resolution

For best print quality:

  • 300 DPI — projects using up to 3 ink colors

  • 1200 DPIfull-color (CMYK) printing, or designs with fine details

If your file is lower than these recommended values, the final print may appear soft, fuzzy, or pixelated.


How to Check Resolution in Common Design Programs

Below are simple steps you can use to check file resolution depending on the software you have available.


Microsoft Paint

Supports: .gif, .jpeg, .tiff, .bmp, .png

How to check:

  1. Open your file in Paint

  2. Click File → Properties

  3. Review the Resolution (horizontal and vertical)


Adobe InDesign

Supports: .indd, .pmd, .xqx

How to check:

  1. Select the placed image

  2. Go to Window → Info

  3. Look for the Effective PPI value

    • Effective PPI must be 300 DPI or higher


Adobe Illustrator

Supports: .gif, .jpeg, .tiff, .bmp, .png, .ai, .eps, .cdr, .psd

How to check:

  1. Select each placed image

  2. Go to Window → Document Info

  3. Choose Embedded Images or Linked Images

  4. Look for Resolution or PPI

    • Imported images must be at least 300 DPI


Adobe Photoshop

Supports: .gif, .jpeg, .tiff, .bmp, .png, .psd, .pdf

How to check:

  1. Open the file in Photoshop

  2. Go to Image → Image Size

  3. Look at the Resolution field

    • Must be 300 DPI or higher (or 1200 DPI for full color)


Why DPI Matters

Even if an image looks fine on a computer or home printer, commercial printing equipment is much more precise and will show imperfections if the file resolution is too low.

If your file does not meet DPI requirements, we’ll contact you before printing and help find a solution.


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